Service
WHY DIAMOND HEAVEN?
At Diamond Heaven, we’re always being asked just what it is that sets us apart from our competitors. While it goes without saying that we are always committed to producing high quality diamond jewellery and offering unbeatable customer service, there are several advantages to buying from us.
Our Jewellery consultants are highly trained to offer the best advice to find your perfect piece of jewellery.
Whether you can’t decide on which diamond quality to go for, the ideal shape or which style of setting, you can browse in confidence knowing that expert advice is always available.
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If you are working to a budget, do not panic. At Diamond Heaven we will always find the best piece of jewellery for you.
From our extensive range of certified diamonds to our hand-crafted gold and platinum settings, we will find the perfect ring to meet your requirements. You can get more in-depth information on our budget here.
View the Range
Our Jewellery consultants are highly trained to offer the best advice to find your perfect piece of jewellery.
Whether you can’t decide on which diamond quality to go for, the ideal shape or which style of setting, you can browse in confidence knowing that expert advice is always available.
View the Range
We deal with some of the biggest diamond manufacturers in the world, with offices based in Mumbai, Antwerp, New York and Hong Kong. We carefully handpick each diamond to ensure it will sit perfectly in your desired piece.
View the RangeDON’T JUST TAKE OUR WORD FOR IT...
See what our previous customers have to say...
We understand arranging funds for a big purchase can be a bit stressful. To make the
process a little bit easier we offer a variety of payment options for you to choose from.
DEBIT/CREDIT CARDS
We accept all major debit and credit cards such as Visa or MasterCard. Orders via this method can be placed over the phone or by ordering directly through our website. Credit Card payments can only be delivered to the billing address; if this is not possible please contact us. For our customers travelling from abroad we also accept Union Pay.
BANK TRANSFER
For big purchases you may feel more secure paying via bank transfer. If you are interested in this method you can contact us via telephone or alternatively select bank transfer from our payment options in the checkout. The details for how to do this will then be emailed over to you.
FINANCE
We’ve teamed up with V12 Finance to offer you a range of flexible payment options*. This allows you to spread the cost over a period, up to 48 months, allowing you to go for the piece you really want.
You can get more in depth details on these options by clicking here.
*subject to status
OTHER PAYMENT MEHTODS
You can also pay via PayPal and other top electronic payment methods. Please note that items purchased via these methods will need to be sent to your billing address.
AFTERCARE
Once you have received your order from Diamond Heaven, our service won’t just end there. We offer a number of aftercare services you can access, should you need to.
LUXURY PACKAGING
All of our items come with our bespoke luxury packaging. Made from high quality materials, it will keep your item & documents safe for years to come.
FULLY INSURED SHIPPING
Any parcel shipped to you is fully insured while it’s on it’s way to you.
INDEPENDENT CERTIFICATES
Each of our pieces come with a diamond certificate from one of the top laboratories across the world enabling you to have your item insured for the correct amount.
